If it still hasn't arrived after 30 minutes, take these steps:
1. Open your bKash/Nagad app and check your transaction history to confirm the payment shows as "Successful." If it shows "Failed" or "Pending," the deposit has not gone through and the money will likely be returned to you.
2. Note down the Transaction ID (TXN ID) or reference number — you will need this when contacting support.
3. Contact 67abc via Live Chat and provide that TXN ID. The support team typically 15–30 minutes may manually credit within.
Will I get a refund if a deposit fails?
Yes. If funds have been deducted by the payment gateway but not credited to your 67abc account, it typically Within 24 hours funds are automatically returned to your bKash/Nagad wallet. Notifying support can help speed up the process.
Minimum deposit: bKash and Nagad: ৳300, Rocket: ৳500, Bank Transfer: ৳1,000.
You can change yourself:
— Display name or nickname
— Email address (only if KYC verification has not been completed)
— Communication preferences & notification settings
To change your mobile number (support required):
Your registered mobile number is part of your identity verification, so it can only be changed through support. Please follow these steps:
1. Contact 67abc via Live Chat or Help Center Contact us via.
2. Provide your old mobile number and your new mobile number.
3. You may be required to provide your NID number and, in some cases, a selfie to verify your identity.
4. The support team typically responds within within 48 hours completes the change and sends an SMS confirmation to both numbers.
Important: The registered full name and date of birth on a KYC-verified account cannot be changed. If you need to correct this information, please contact support first and explain the reason.
Let's walk through an example:
Say you deposit ৳1,000 and receive an additional ৳1,000 via a 100% bonus (totaling ৳2,000). If the bonus terms include a x30, then the calculation:
Bonus amount (৳1,000) × Rollover (30) = ৳30,000 in bets must be placed
Some bonuses apply rollover on both the deposit and the bonus amount combined. In that case:
(৳1,000 + ৳1,000) × 30 = ৳60,000
Games that count towards the bonus:
— Slot games: counted at 100%
— Live Casino (Baccarat, Roulette): typically 10%–20%
— Sports Bets: counts at 100% when the match odds are at least 1.50
Time limit: The rollover on most bonuses starts from when the bonus is received 30-day within the given timeframe. If the requirement is not met before expiry, the bonus balance will be forfeited — however, your original deposit amount will remain intact.
The specific terms for each bonus are listed in Bangla on the promotions page.
Mobile Banking (fastest):
— bKash: Deposits are available from both personal and agent accounts. Minimum ৳300, maximum ৳50,000 per transaction.
— Nagad: Nagad personal and merchant payments are supported. Minimum ৳300.
— Rocket (Dutch-Bangla): Deposits start from a minimum of ৳500.
— Upay: United Commercial Bank's mobile wallet; minimum ৳300.
Bank Transfer:
Direct transfers are supported from major banks including Dutch-Bangla, BRAC Bank, and Islami Bank. Minimum ৳1,000. Processing may take 2–6 hours.
Card Payment:
Visa and Mastercard debit/credit cards are supported. Processed via an international gateway; minimum deposit ৳500.
For withdrawals:
Withdrawals must be made using the same method you used to deposit. If you deposited via bKash, your funds will be returned to bKash. The minimum withdrawal amount is ৳500.
Steps to place an accumulator on 67abc:
1. Go to the Sports Betting section.
2. Click on your preferred odds for the first match – they'll be added to your bet slip.
3. Navigate to other matches and keep adding odds. They'll automatically appear under the "Accumulator" tab in your bet slip.
4. Enter your stake — the bet slip will show your total potential winnings.
5. Click the "Confirm Bet" button.
Example:
Say you place a ৳200 bet across three selections – odds 2.0, 1.8, 2.5. Total odds = 2.0 × 1.8 × 2.5 = 9.0. If you win, you'll receive ৳200 × 9 = ৳1,800।
A few important rules:
— maximum 15 Selections can be added to an accumulator.
— You cannot place two different bets on the same match within the same accumulator.
— If any single selection is wrong, the entire bet is lost.
— Some bonuses offer additional odds boosts on accumulator bets.
How to join a tournament:
1. Log in and go to the Promotions section.
2. Click on the banner of the active tournament.
3. Click the "Join Now" or "Participate" button and you'll be automatically registered.
4. Play the designated games — your points will accumulate as you go.
How points are accumulated:
Typically, a set number of points is earned for every ৳100 wagered. In some tournaments, points are based on your win multiplier – the bigger the multiplier, the more points you earn.
Leaderboard & prize distribution:
— The leaderboard updates in real time — you can check your current position at any time.
— Prizes are awarded from the top 10 through top 100 (rules vary by tournament).
— Prize amounts generally range from ৳500 to ৳50,000+.
— after the tournament ends within 48 hours Prizes are credited to your account.
— Prizes received as bonuses may be subject to rollover requirements; cash prizes can be withdrawn directly.
Documents required for KYC:
1. Proof of identity (any one of the following):
— National ID Card (NID) – photos of both front and back
— Passport (photo of the first page)
— Driving License
2. Selfie (mandatory):
— Take a recent selfie holding your NID. Make sure the photo is clear and well-lit.
How to submit your KYC:
1. Go to Profile Settings → "Account Verification" or the "KYC" section.
2. Select your document type and upload the photo.
3. Upload a selfie.
4. Submit.
How long does the process take:
Typically 12–48 hours verification is completed within that time. Once verified, you will receive a confirmation by email or SMS.
If rejected:
Submissions may be rejected if images are blurry or the document details don't match your account information. In such cases, support will inform you of the reason and give you the opportunity to resubmit.
KYC only needs to be completed once.