If you ever run into a problem at 67abc, you don't have to figure it out alone. This help center covers everything – deposits, withdrawals, account verification, and game issues – all explained in plain, easy-to-understand language. Our live chat team is also available anytime.
Select a category or describe your issue to search for help.
Login issues, identity verification, profile updates, and security settings.
32 GuidesHow to deposit via bKash, Nagad, Rocket, and bank transfer.
28 GuidesWithdrawal rules, processing times, and solutions to common issues.
25 GuidesIssues with games not loading, cancelled bets, live scores, and odds.
38 GuidesWelcome bonus, free spins, cashback offers, and wagering requirements.
20 GuidesApp download, installation issues, mobile browser, and device-related topics.
18 GuidesVIP tiers, points system, exclusive perks, and level-up requirements.
15 GuidesTwo-factor authentication, account protection, and personal data security.
12 GuidesThe 67abc support team is always here for you. Reach out through whichever channel you prefer.
Chat with our support agents directly in Bangla. The fastest way to resolve any issue.
For complex issues or when you need to send documents, use email. Expect a reply within 24 hours.
Join 67abc's official Telegram channel for updates, offers, and support – all in one place.
Depositing to 67abc via bKash or Nagad takes just a few minutes.
Log in to your 67abc account and click the "Deposit" button in the top right corner.
BKash, Nagad, Rocket, or Bank Transfer – simply select your preferred method.
Enter the amount you wish to deposit. The minimum deposit is generally ৳300.
Send money from bKash/Nagad to the displayed number and provide the transaction ID.
Your 67abc account balance is usually updated within 5–15 minutes.
Here's what you need to know before withdrawing funds from 67abc.
Before your first withdrawal, verify your account with your National ID (NID). This is a one-time requirement.
Go to your account dashboard and click on the "Withdrawal" option.
Enter the amount you want to withdraw and the number to send it to. Use the same method you used for your deposit.
Review the details and tap "Confirm". You'll be asked to verify with an OTP or PIN.
Funds are typically transferred to your bKash/Nagad within 15 minutes to 4 hours.
All major payment methods in Bangladesh are supported at 67abc.
| Payment Method | Minimum Deposit | Minimum Withdrawal | Deposit Time | Withdrawal Time |
|---|---|---|---|---|
| BKash | ৳300 | ৳500 | 5–15 Minutes | 15 minutes – 2 hours |
| Nagad | ৳300 | ৳500 | 5–15 Minutes | 15 minutes – 2 hours |
| Bank Transfer | ৳1,000 | ৳1,000 | 1–3 hours | 4–24 hours |
| VISA/Mastercard | ৳500 | ৳1,000 | Instant | 1–3 Business Days |
| Crypto (USDT) | $10 | $20 | 10–30 Minutes | 30 Minutes – 2 Hours |
Quick solutions to the most frequently asked issues.
Check that the number is correct, your daily limit hasn't been reached, and your bKash app is up to date. If the issue persists, contact Live Chat.
If it's been more than 4 hours, contact 67abc via live chat with your transaction ID. Note that processing may take a little longer on public holidays.
67abc may temporarily suspend an account due to unusual login activity or security concerns. Verifying your identity via email will get it reinstated quickly.
Clear your browser cache, check your internet speed, and turn off any VPN if it's active. If you're on mobile, try switching to WiFi.
Activating a bonus sometimes requires a promo code or a minimum first deposit. Read the terms carefully or ask Support.
The 67abc app is not available on Google Play, so you'll need to download it directly from the official website. Make sure to enable "Unknown Sources" in your phone's settings.
Running into a problem on an online platform brings both frustration and anxiety at once. 67abc understands this — which is why the Help Center is designed to get you sorted as quickly as possible.
Live Chat is the fastest way to get help. 67abc's Live Chat support runs 24/7 on Bangladesh time, and a Bengali-speaking agent typically connects within 2 minutes. Common issues — such as delayed deposits or login problems — are usually resolved within 10–15 minutes.
For any deposit or withdrawal issues, having a few details on hand before contacting support will save you time – your transaction ID, the time of the payment, the number you sent from, and the amount. Providing these upfront helps the 67abc support team locate and resolve the issue much faster.
Many users feel a little uncertain about identity verification (KYC), which is completely understandable. It's a standard process, and 67abc keeps your information secure. Getting it done before your first large withdrawal means no delays later on. All you need is a photo of the front and back of your NID, plus a selfie.
The 67abc support team doesn't just handle technical issues — they're available for any gameplay-related questions too. Whether you're confused about a bet result, unclear on a game's rules, or need a bonus term explained, feel free to ask.
Email support works best when you need to send documents — such as identity verification paperwork or proof of payment via bank statement. 67abc's email support team responds within 24 hours, or up to 48 hours for more complex matters.
For mobile users, downloading the 67abc app is the most convenient option. Accessing support chat through the app is even easier — though the Help Center works just as well in a browser.
67abc is committed to Responsible Gaming. If you feel that gambling is getting out of hand — whether for yourself or someone close to you — please reach out to Support. 67abc offers self-exclusion and deposit limit features. To learn more about responsible gaming, Responsible Gaming Visit the page.
Frequently asked questions about the app and VIP benefits.
The 67abc support team is always here for you. Register now and reach out to us whenever you need help.